Situation professionnelle
Souhait professionnel
- FinTech
- Luxe / Mode
Expériences professionnelles
Product owner
LOUIS VUITTON - Mission Freelance
De Octobre 2024 à Mars 2026
Within the IT service 'LV Neo' and the 'Checkout and Payment' squad, I worked with international Business Owners to implement new technical solutions, analyze payment fraud risks, and deploy new functional features on the checkout page of the louisvuitton.com e-commerce site.
Features: New Headless architecture and integration of the Ixopay PSP (replacing Cybersource), implementation of international payment methods such as Apple Pay, PayPal, Kakaopay (KR), PayPay (JP), redesigned checkout page.
- Study and prioritization of needs with budget management.
- Design of technical and functional Epics with international Business Owners.
- Organization of PI planning in SaFe methodology (6 sprints of 2 weeks) and User Story writing.
- Management of dependencies (App, Finance, Riskified, Metapack) and roadmaps.
- Identification of user journeys and definition of MVPs.
- Facilitation of workshops and instances: product review, daily, retro, demo, grooming, sprint planning, story mapping.
- Management of functional and technical teams.
- Writing cutover plans and monitoring deliveries and Go-Live deployments with release management and international markets.
- Escalation of alerts, bug tracking in production, and hypercare.
- User satisfaction assessment and post-production communication.
Technical environment: Salesforce commerce cloud, Business Manager Demandware, Mulesoft, Postman API, Adyen, Oracle, Cybersource, Ixoapay, Metapack OMS, Riskified, WMS, TMS, MES, Qubit, Phrase, SAP, xPay, Kibana, Jira, Confluence, Figma, Mural, Miro…
Product owner
CHANEL , Paris - Mission Freelance
De Octobre 2023 à Octobre 2024
Within the e-commerce department and the 'Delivery Services & Reverse Logistics' feature team, consisting of 2 proxy product owners, 1 tech lead, 3 developers, 2 testers, and 1 scrum master, I supported the international markets for the 'Fragrance & Beauty' and 'Watch & Fine Jewelry' divisions in organizing several projects aimed at increasing e-commerce conversions and improving the user experience on chanel.com.
Features: Deployment of Click & Collect in USA, improvement of the order process, creation of a new returns platform for all markets (APAC, EMEA, AMER), implementation of stock transfers between stores, implementation of the E-Gift Card for USA.
- Study of our partners and markets briefs.
- Roadmap organization of 4 sprints (12 weeks) in SaFe methodology.
- Definition of MVPs aligned with partners’ and markets’ needs.
- UX/UI and content collaboration to define user journey.
- Technical design of projects in order to organize the build phase in collaboration with the Tech PM.
- Optimization of business objectives aligned with product vision and delivery management.
- Management of dependencies (Integration team, Mobile App, OMS, WMS, TMS, other feature teams) and roadmaps.
- Backlog prioritization.
- Management of functional and technical teams.
- User satisfaction assessment.
- Ensured on-time global go-live across markets with rigorous validation cycles.
- Multi-teams coordination to align development, contribution and activation.
- Planning post-production communication.
Technical environment: Azure Devops, SAP Hybris, metapack OMS - Order Delivery Management System, Opcenter MES - Manufacturing Execution System, SAP Transportation Management TMS, Manhattan WMS - Warehouse Management System, Adyen, Narvar, Wezen, Postman, Figma, Miro, ServiceNow, Confluence, Postman API, Wezen, Narvar, Wynd, Insomnia, Power BI
Parcours officiels
Langues
Français - Langue maternelle
Anglais - Courant
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